Explore the similarities and differences between JuiceBox vs ChargePoint, two prominent electric vehicle (EV) charging networks, so you can pick the option that fits your driving habits, your home setup, and (most importantly) the level of app/support stability you want long-term.
If you’ve been EV charging for a while, you already know the truth: the “best” charging brand depends on where you charge most—at home, at work, or on the road. And in 2026, this comparison is also shaped by one major reality: the JuiceBox ecosystem in the US/Canada went through a business shutdown and software transition, while ChargePoint continued operating normally.
Below is a practical, no-hype breakdown that’s safe for AdSense, helpful for beginners, and still detailed enough for experienced drivers.
Quick verdict
- Choose ChargePoint if you want the simplest “set it and forget it” experience across home + public charging, with a mature app, roaming partnerships, and a massive network footprint (over 1.3 million ports reported by ChargePoint).
- Choose JuiceBox if you already own one or you’re getting it at a major discount, and you’re comfortable with the fact that its North American software/app support has been handed off to a third party (now commonly via VoltiE).
If you only read one section, read the “Biggest difference” below.
The biggest difference: business continuity and app stability
JuiceBox (North America): shutdown → interim support → third-party transition
In the US and Canada, the JuiceBox story changed fast:
- The official JuiceBox North America page states that Enel X Way USA closed on October 11, 2024, and a third party was engaged to keep software operating for an extended period while a long-term solution was sought.
- That same page later posted an update saying VoltiE Group Inc. was engaged to provide a “path forward” through stewardship and end-user support.
- Consumer Reports has since advised that JuiceBox owners may need the VoltiE app to change certain settings (e.g., charging output).
- The VoltiE PowerUp app listing shows it has been actively updated (e.g., late 2025 updates on Google Play).
That’s not automatically “bad,” but it does mean extra uncertainty compared to a provider that never stopped operating in the region.
ChargePoint: consistent operations + network scale
ChargePoint continues to publish regular platform and network updates, and reports over 1.3 million public and private charging ports worldwide.
Bottom line: If you hate surprises, ChargePoint is the safer bet. If you’re okay with a “works fine as a basic charger even if the app changes again” mindset, JuiceBox can still be viable—especially if you already own one.
What are JuiceBox and ChargePoint, really?
This is where people get confused.
JuiceBox
“JuiceBox” is best thought of as:
- a home Level 2 charger product line, and
- a software platform that (in North America) went through a transition after the Enel X Way shutdown and stewardship handoff.
So, you’re often evaluating hardware + whoever is running the software today.
ChargePoint
ChargePoint is both:
- a public charging network + roaming ecosystem, and
- a home charger brand (notably the Home Flex series).
So, you’re evaluating a more “end-to-end” ecosystem.
Home charging comparison: JuiceBox vs ChargePoint Home Flex
1) Charging speed and electrical flexibility
ChargePoint Home Flex is built around flexible current settings and common installation options:
- It’s rated up to 12 kW (maximum) and supports adjustable amperage through the app (with model-specific limits).
- ChargePoint also highlights Home Flex availability with J1772 and NACS options (useful if you own a Tesla or plan to).
JuiceBox models vary by generation (32A, 40A, 48A, etc.). In practice, JuiceBox can still deliver excellent Level 2 home charging speeds—but the bigger question is your app/control features post-transition.
Verdict: Speed is a tie in many real-world installs (because your breaker/circuit often limits you anyway). ChargePoint wins on “clearly documented, actively maintained” feature support.
2) Smart features (scheduling, energy tracking, automation)
ChargePoint tends to be stronger here for most users because the app ecosystem is stable and widely supported. For example, ChargePoint documents features like voice controls via Alexa for home charging actions and status checks.
JuiceBox smart features have historically been good—scheduling, stats, etc.—but in North America these features became dependent on the post-2024 transition path and whichever app/management layer you’re using today (often VoltiE).
Verdict: If smart scheduling and clean reporting matter, ChargePoint is the safer recommendation today.
3) Connector future-proofing (NACS vs J1772)
This matters more every year.
ChargePoint is publicly positioning itself for NACS compatibility and offers connector options/upgrade paths for certain products (including Home Flex).
With JuiceBox, your connector type depends on the unit you buy, and software transitions add another layer of “future-proofing” concern.
Verdict: ChargePoint is easier to recommend for buyers planning around NACS.
Public charging comparison: who’s better on the road?
ChargePoint: network + roaming model
ChargePoint’s big advantage is how often you can use one account across multiple partner networks thanks to roaming agreements (particularly emphasized across Europe on ChargePoint’s UK site).
ChargePoint also makes it clear that pricing is usually set by the station owner (or roaming partner), and you can check pricing in the app.
JuiceBox: not really “a road-trip network” for most drivers
In North America, the JuiceBox brand was more commonly associated with home charging and some commercial deployments. Since commercial software continuity became part of the transition story, it’s simply harder to recommend JuiceBox as your “reliable road network” compared to ChargePoint.
Verdict: For public charging discovery + payment + roaming, ChargePoint wins for most drivers.
Reliability and support: the unsexy deciding factor
ChargePoint support is straightforward
ChargePoint remains an active operator with ongoing product announcements and investor communications, and it continues expanding its architecture across AC and DC solutions.
JuiceBox support depends on your region and the post-2024 path
The JuiceBox North America site specifically notes that after the closure, support and continuity shifted to third parties, with VoltiE named as a provider of stewardship/support.
That may work perfectly fine for many owners—but it’s still not the same risk profile as a single, continuously operating vendor.
Verdict: ChargePoint is the safer “buy it today, still supported tomorrow” option.
Safety note (calm, practical, not fear-based)
EV chargers are high-power devices. The safest charger is the one that is:
- installed correctly (proper wire gauge, breaker sizing, torque specs),
- used as designed (no sketchy adapters),
- and kept dry/undamaged.
There was a real U.S. safety inquiry into JuiceBox chargers:
- NHTSA opened a preliminary evaluation (PE24028) in October 2024 after complaints of thermal events/arcing.
- A closing resume dated June 5, 2025 indicates the evaluation was closed without manufacturer action, noting no clear trend in causes from available info (while also stating closure doesn’t prove no defect exists).
This isn’t here to scare anyone—it’s here to reinforce the boring truth: professional installation and correct electrical setup matter, regardless of brand.
Cost and pricing: what you’ll actually pay
Home charging costs (both brands)
Your cost mostly depends on:
- your electricity tariff (time-of-use plans can save a lot),
- your vehicle efficiency,
- and whether you schedule charging off-peak.
Both JuiceBox and ChargePoint-style home chargers can support off-peak scheduling—but again, the reliability of the app/control layer matters more than the idea of the feature.
Public charging costs (ChargePoint)
ChargePoint openly explains that station owners set prices and you can verify pricing in-app before you start.
Who should choose what? A simple decision guide
Pick ChargePoint if you want…
- One ecosystem for home + public
- A mature app and stable support track record
- Roaming options (especially useful in Europe)
- A clear path for NACS/J1772 choices
- Confidence that your home charger features won’t hinge on a third-party transition
Pick JuiceBox if…
- You already own a JuiceBox and it works well as a “dumb” Level 2 charger
- You’re comfortable using the latest supported app layer (often VoltiE) for settings/scheduling
- You’re getting it cheaply enough that “some app uncertainty” is an acceptable tradeoff
For fleet / workplace / property managers
ChargePoint generally makes more sense for managed deployments because it’s designed as a networked platform and keeps releasing enterprise-focused software updates.
With JuiceBox, you’ll want to be extra careful about software continuity, ownership, and long-term management contracts in your region.
FAQs
Is ChargePoint only for public charging?
No. ChargePoint also sells home chargers (Home Flex) with app-based control and different connector options.
Can a JuiceBox still charge without the app?
According to the JuiceBox North America page, residential hardware maintains the physical ability to charge, and software/app functionality remained available for an interim period while long-term continuity was pursued.
In day-to-day terms: many owners can still charge even if they stop using smart features.
Which is better for a Tesla?
Either can work, but ChargePoint is being very explicit about NACS options and upgrade paths (including Home Flex NACS offerings).
Final recommendation
If you’re buying new today, ChargePoint is the more straightforward “better” pick for most people because it offers:
- a stable home charger ecosystem,
- a huge public network footprint,
- and roaming/payment convenience under one account.
JuiceBox can still make sense—especially if you already have one—but in North America you should factor in the post-2024 support/app transition as part of your decision.
Source links
https://www.juiceboxnorthamerica.com/
https://www.consumerreports.org/cars/hybrids-evs/enel-x-way-closing-what-to-do-if-you-own-a-juicebox-charger-a1912800096/
https://play.google.com/store/apps/details?id=us.voltie.consumer
https://investors.chargepoint.com/news/news-details/2025/ChargePoint-Reports-Third-Quarter-Fiscal-Year-2026-Financial-Results/default.aspx
https://www.chargepoint.com/en-gb/drivers/roaming
https://www.chargepoint.com/en-gb/drivers/support/faqs/how-much-will-it-cost-charge-my-car-who-sets-prices-charging
https://docs.chargepoint.com/ref-docs-sec/content/pdfs/1-home/flex/flex-ds.pdf
https://www.chargepoint.com/drivers/nacs-connector-faq
https://store.chargepoint.com/product/nacs-cable-kit
https://static.nhtsa.gov/odi/inv/2024/INOA-PE24028-20629.pdf
https://business.cch.com/plsd/PE24028closed.pdf